CRMtimes is the eNewsletter for Business Managers implementing CRM (Customer Relationship Management) Systems - including Contact Management, Sales Force Automation, Help Desk and Marketing. CRMtimes is aimed specifically at small to medium sized organisations - with 3 to 200 employees.

We are aiming to bring you information that will be useful in your business as you implement and improve on your Customer Information Management system. As well as providing information about  Commence RM, the award winning CRM system for small to medium size business, we will update you on associated products and provide technical tips. We will even give you the occasional sales and support tip that will help you to win more sales or improve customer satisfaction.