CRMtimes - Q1 2004 Edition
CRMtimes is the eNewsletter for Business Managers implementing CRM (Customer
Relationship Management) Systems - including Contact Management, Sales Force Automation,
Help Desk and Marketing. CRMtimes is aimed specifically at small to medium sized
organisations - with 3 to 200 employees.
In this issue
* Welcome
* Commence Designer Edition v3.0
* Recruit Express - A CRM Solution for Recruitment Agencies
* New Version of AccountLink released
* Commence Reseller Opportunities
*
Web-hosted CRM: Does it really give you what
you need?
* User Story: Inform Training
* Technical Desk -
HTML formatted emails from Commence Connect
* Forms Expert - Adding an image field to a form
in Commence
* Your comments and suggestions
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Welcome to CRMtimes. In this issue we are
providing more information about the features in Commence v3.0, which has now been released. Also,
we have now released Recruit Express, which is gaining a lot of
interest as a powerful, low cost solution for Recruitment Agencies. We
have a new update of AccountLink, our bi-directional interface to MYOB,
being released next month.
If you are a reseller, have you considered adding Commence to your
product line? We are looking for capable Business Partners, and this is a great opportunity to get involved in the growing CRM market.
Over the last few months, we have been very busy redesigning our
main website www.aus.com.au..
Check it out and see what you think.
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Commence RM 3.0 has now been shipping for several months and our
customers are pleased with the new features. The enhancements make
Commence easier to use with features like a new forms designer and
improved multi-views.
Click here for further details
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Advanced User Systems has released Recruit Express, a solution to
enable Recruitment organisations to manage all their clients,
candidates and assignments. Many common tasks are automated, saving
time in day to day operations. Plus Recruit Express provides
consultants with information about open positions, and has tools to
help select potential candidates.
Click here for further information
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Advanced User Systems announces the latest release of AccountLink, a
bi-directional link between Commence and MYOB.
Click here for the latest features
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If you are working in the IT industry as a reseller or System
Integrator, and CRM is part of your strategic direction, you need to
read this article! We are always looking for capable organisations to
add to our list of Business Partners, and this could be a great
opportunity for your business.
Click here to read the article.
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The decision to go with a web-hosted CRM system or a LAN-based CRM
system, can be quite a difficult choice for many people unless you have
a thorough understanding of all the factors involved. This article explores some of the issues
with web-hosted CRM
solutions.
Click here to read the article.
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Inform Training wanted to move to a new business model and knew that
they needed an advanced CRM solution that put customers at the centre of
their operation. They chose Commence, as it provided the technology to
support their organisational model, and provide professional service to
their customers.
Click here to read the article.
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Technical Desk - Sending emails
from Commence Connect
The ability to send emails from the Commence CRM database is very
powerful indeed. Commence provides Connect, a sophisticated tool to
implement transmission of emails to a large number of customers or
prospects. By following a few simple steps, you can make efficient use
of this exciting new way to keep in touch with your contacts.
Click here to read the article.
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Forms Expert - Adding an image field to a
form in Commence
How do you add an image field onto a Commence form? What types of
images can be used? How do you get the new picture onto the Commence
form? All these questions and more are answered in this article.
Read on for more details.
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We would welcome any feedback, suggestions or requests for future articles. Please
email any comments to CRMtimes@aus.com.au.
Thank You!
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CRMtimes is published quarterly by Advanced User Systems Pty Ltd. |
