CRMtimes - Q1 2005 Edition
CRMtimes is the eNewsletter for Business Managers implementing CRM (Customer
Relationship Management) Systems - including Contact Management, Sales Force Automation,
Help Desk and Marketing.
In this issue:
* Welcome
* Advanced User Systems now Microsoft CRM Certified Software
Advisors
* New Version Of AccountLink
* Commence Corporation Newsletter
* Commence Launches Public Knowledgebase
* Coming Soon - Commence RM Version 3.1
* Technical Desk - Creating Letters and Mail Merges
* Forms Expert - Testing If A Name Already Exists
* Your Comments And Suggestions
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At the end of last year, we hinted that we will have some exciting
announcements - we are delighted to now be able to offer an additional
CRM solution: Microsoft Business Solutions CRM. Our engineers
have now been fully trained and certified on the products, and we are
ready to assist with your requirements.
In conjunction with the introduction of Microsoft CRM, we are
working on a new version of AccountLink, the tool to bi-directionally
synchronise data between your CRM package and MYOB. As well as many
new enhancements, AccountLink will also work with Microsoft CRM.
We have not forgotten our valued Commence customers, and we are
still totally committed to the Commence solution. Look out for
information about the next version of Commence, version 3.1: we
preview a couple of the new features in this issue. Also, read our
technical desk article for all you ever wanted to know about doing a
Mail Merge with Commence.
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Microsoft have now appointed Advanced User Systems as a Microsoft
CRM Certified Software Advisor. This means we can now offer the
Microsoft CRM solution, backed by full installation, consulting,
support and training services. Microsoft CRM has been receiving
intense market interest, and we are excited to be able to provide this
emerging technology to our customers.
Click here for further details
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Development of the new version of AccountLink is well underway,
built completely in .Net. Some of the key features are a stand-alone
user interface, new progress feedback and logging, and support for
Microsoft CRM.
Click here for further details
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Commence Corporation Newsletter
Read the latest news from Commence Corporation.
Go
to the Commence Newsletter
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Commence has introduced a public knowledgebase, CommenceKB,
containing a wealth of valuable technical information.
Read more.
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Commence are working hard on the next version: this article
provides a preview of a couple of the new features.
Learn
about Commence 3.1 features
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Technical Desk - Creating Letters and
Mail Merges
Have you ever tried to do a mail merge, and wanted to check on the
procedure to follow? This article provides a step-by-step guide to
using Commence to create letter templates and run a Mail Merge, using
the latest Word macros.
Click here to
go to the article
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Forms Expert - Testing If a Name Already
Exists
With some simple scripting to check if a contact already exists,
you can greatly improve productivity as you enter data. We are sharing
some of our most often used code, to take the hard work out of setting
this up.
Read on for more details.
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We would welcome any feedback, suggestions or requests for future articles. Please
email any comments to CRMtimes@aus.com.au.
Thank You!
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CRMtimes is published quarterly by Advanced User Systems Pty Ltd. |
