CRMtimes - Q2 2004 Edition
CRMtimes is the eNewsletter for Business Managers implementing CRM (Customer
Relationship Management) Systems - including Contact Management, Sales Force Automation,
Help Desk and Marketing. CRMtimes is aimed specifically at small to medium sized
organisations - with 3 to 200 employees.
In this issue
* Welcome
* CommenceRM 3.0 - New Features Make Commence Even
Easier To Use
* Recruit Express - New Web Integration Features
* New Zealand Business Partner: InfoSmart Business
Solutions
* Upgrading to CommenceRM 3.0
* Using Word To Create Mailing Labels
* Technical Desk -
Inserting a Commence view into a document
* Forms Expert - CommenceRM 3.0 Detail Form
Designer
* Your comments and suggestions
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Welcome to CRMtimes. In this issue we are
providing more information about the new features in CommenceRM 3.0, with
a particular focus on how these features add to ease of use. We also
review the web integration features in Recruit Express, and announce
the appointment of a new Business Partner in New Zealand.
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CommenceRM 3.0 - New Features Make
Commence Even Easier To Use
One of the strengths of Commence is the flexibility in filtering
information, and the new Multiview toolbar makes the power of
advanced filters more accessible to the average user. The new Detail
Form tools provide a platform to make data entry exceedingly easy,
with the addition of text, graphics and popup help in Detail Forms.
Click here for further details
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Recruit Express - New Web Integration
Features
Recruit Express has now been enhanced to provide website
integration. In the latest release, candidates can register and edit
their information from the website, as well as getting a listing of
available positions.
Click here for further information
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After evaluating several CRM products, NZ solution provider
InfoSmart Business Systems has chosen Commence
to support the growing number of small to medium
size businesses implementing CRM in New Zealand. We are pleased to
welcome InfoSmart as our newest Commence Authorised
Business Partner.
Click here for the further details
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CommenceRM 3.0 includes major new features like the Multiview
Toolbar, Detail Form enhancements and increased database capacity. If you have not taken the opportunity to upgrade to the latest
Commence software, now is the time to get outstanding value at an attractive price.
Information on upgrades is available at:
http://CRMtimes.aus.com.au/0604/update.htm
Download an evaluation of Commence RM 3.0 from
http://www.aus.com.au/commence/commence_download/index.html
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A very powerful feature of CommenceRM 3.0 is the ability to create
letter, label and envelope templates and use them directly with the Microsoft Word Merge facility.
This article focuses on the
procedures for creating label templates for Word 2000, XP and 2003.
Click here to read the article
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Technical Desk - Inserting A Commence
View Into A Document
Commence views provide a means to deliver information to your
customers and staff, with total flexibility over the fields to
include, sort order and so on. Many users are not aware that the
Commence Word Merge facilities provide a means to easily include a
view into a merged document.
Click here to find out how to get your
customised views into Word
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Forms Expert - CommenceRM 3.0 Detail Form
Designer
CommenceRM 3.0 includes powerful enhancements for developers and
users creating detail forms. This article explains the new Form
Designer Tool, describes common operations and also gives a few hints
that will help you use the tool more productively.
Read on for more details.
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We would welcome any feedback, suggestions or requests for future articles. Please
email any comments to CRMtimes@aus.com.au.
Thank You!
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CRMtimes is published quarterly by Advanced User Systems Pty Ltd. |
