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 Advanced
User Systems is proud to announce we have now been appointed a
Microsoft CRM Certified Software Advisor. This means we can offer our
customers a number of options in solving their CRM requirements,
including Microsoft CRM.
Microsoft CRM helps small-to medium-sized business and
divisions of larger organizations increase sales success, deliver
superior customer service, and make informed business decisions. As
your business grows, Microsoft CRM is an ideal platform for your CRM
requirements.
Modules in Sales Force Automation and Customer Service provide the
applications to help your organisation manage customer information
efficiently. The sales tools help sales people manage leads and
opportunities, measure and forecast sales activity, efficiently track
customer communications, and automate stages in the sales
process–helping ensure a shorter cycle, higher close rates, and
improved customer retention.
The Customer Service tools help your business increase its capacity to
handle requests without increasing employee count. Microsoft CRM
Customer Service helps your service representatives provide customers
with the consistent, efficient service that ensures satisfaction.
The familiar interface and ease of use of Microsoft
CRM helps employees become productive fast, with little training.
Fully Trained and Accredited
Our engineers have been fully trained on Microsoft
CRM and have passed all of the Microsoft CRM certification exams. We
can assist with installation of Microsoft CRM and the required
prerequisite software components. We can also advise on the various
modules in the package, such as sales, service and suite, and
determine which is most suitable for your requirements.
We can tailor the package to suit your needs, adding or changing fields and views. We can even customise the
package to integrate with other applications or databases.
We are also fully trained in .Net development, a
platform that is important in building onto the Microsoft product. One
of the first benefits we can offer to our customers is a new version
of AccountLink, providing a bi-directional interface between MYOB and
Microsoft CRM. Work on this is already well advanced.
A Choice of CRM Solutions
With the introduction of Microsoft CRM to our product
range, we can now offer our customers a choice of solutions.
The Commence solution is ideal for small to medium
organisations with 5 - 50 users, that are looking for a low
cost, easy to administer CRM system. Commence also provides almost
unlimited flexibility in developing solutions to meet particular
customer requirements.
As an organisation grows, new CRM requirements emerge,
such as an enterprise level database infrastructure, enterprise level
security, and more rigid management of IT resources. Microsoft CRM is
geared around meeting these requirements, and providing a rich,
flexible and easy to use solution.
We are still totally committed to the Commence product
range, and our Commence customers will still receive the same
responsive and helpful support from our technical team. But now our
customers have a choice, and we can offer another CRM solution as
requirements expand.
For more information about Microsoft CRM, please refer
to our web site, www.aus.com.au/microsoftcrm.
If you would like us to call you to discuss your CRM requirements,
please complete your details on our feedback
page.
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