CRMtimes - Q4 2005 Edition
CRMtimes is the eNewsletter for Business Managers implementing CRM (Customer
Relationship Management) Systems - including Contact Management, Sales Force Automation,
Help Desk and Marketing.
In this issue:
* Welcome
* AccountLink 4.0 Released
* Commence Corporation Newsletter: Version 3.1 Sets a
New Standard for Value and Flexibility
* Microsoft CRM 3.0 Now Available
* Featured Article - Implementing CRM: Who is Driving
the Ship?
* CRMtimes Index Page
* Your Comments And Suggestions
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With Christmas almost upon us, we would like to take the
opportunity to wish you a Merry Christmas and Prosperous New Year!
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AccountLink 4.0 has now been released, allowing you to integrate
your CRM data with MYOB, and ensuring all your staff have up to date
information. Customer, product and invoice information is synchronised
between the two packages, with extensive control over the data to be
transferred.
Find out more
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Announcement of the Commence RM 3.1 release, support knowledgebase
and more.
Read
the newsletter
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Microsoft has announced the released of CRM 3.0, with many new
features such as Marketing Automation and Service Scheduling. Also the
product is now available in two versions - Professional Edition and
Small Business Edition.
Find out more
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This article examines successful strategies for CRM Implementation.
It is written by Doc Pratt, Founder & Editor of theCRMdoctor.com,
and
Fortune 100 CRM Consultant.
Read the Article
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After several years of publishing CRMtimes, we have reached the
point where we need an index for the site!
Read the Article
or go directly to the Index
Page
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We would welcome any feedback, suggestions or requests for future articles. Please
email any comments to CRMtimes@aus.com.au.
Thank You!
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CRMtimes is published quarterly by Advanced User Systems Pty Ltd. |
