Microsoft CRM Productivity Unleashed With c360 Customisation

If you are using Microsoft CRM, you may have wondered how you can extend the Microsoft CRM system, to present your data in different ways and to integrate data from other sources.

c360 have already become well know for their productivity tools that enhance the capabilities of Microsoft CRM. Now with the c360 SDK, we can extend the capabilities of Microsoft CRM, while still maintaining the familiar look and feel.

c360 SDK

The c360 SDK is a collection  of user interface components that look and behave just like Microsoft CRM 3.0 System. Using these controls we can build Microsoft CRM-based functionality that is visually, functional and technically compatible with Microsoft CRM 3.0.

Some of the benefits of enhancing your Microsoft CRM System with the c360 SDK:

• Proven platform for custom development

• Complete suite of flexible controls

• Multi-functional grid controls, make it easy to integrate CRM and external data, with configurable viewing options

• Rapid development

• Improved user experience

Components

Some of the components that can be used in building a custom solution are

• Grid Control

• Date Picker

• Radio Button

• Menu Bar

• Tab Bar

• List

• Lookup

• Picklist

• Treeview

• Dialog Pages

These components can be used together to build a complete custom solution that implements the Microsoft CRM look and feel.

When using the Grid control, the user can control the columns to show, and the sort field, while they are using Microsoft CRM. There is no need for the administrator to go into the customisation area to make these changes.

Examples

Some very simple examples that can be developed:

• Display data from an external data source in a grid

• Flexible preferences to add or remove fields from a grid

• Custom navigation bar

• Integrate external web sites, to show say a google map or stock price data

• Display web site links in a grid (either with the URL or by specifying a captions for each

• Include images or icons in a grid

All of the facilities provided in the c360 SDK can be combined to deliver powerful solutions that work the way you want to, while maintaining the appearance of Microsoft CRM.

If you are interested in extending the functionality of your Microsoft CRM system, please contact us. For more information about the c360 SDK, please refer to the c360 web site.